Can I modify my order?

If your order has not left our store there is no problem.

Contact us indicating your name and order reference to Customer Service and tell us what you want to modify.

If your order has left our warehouse, and you have already received our email "ORDER SHIPPED", you will not be able to make the modification, but once received at your address, you can request the CHANGE contacting our Customer Service or the RETURN throught your Customer Account.

Attention: Shipping cost of changes or returns to our store will be PAID by customer.

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Customer Support

Customer Support

Simón Cuchillerías Albacete

Online Monday to Friday from 10:00 a.m. to 1:30 p.m. | 5:00 p.m. to 20:30 p.m.