I received the item and I want to change it. What should I do?

If you want to change your order, you have 14 days to do it, but you will have to pay the shipping cost and return, unless the error was ours and we have sent the wrong product/s.

Contact us indicating your name and order reference to Customer Service and tell us what you want to change.

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Customer Support

Customer Support

Simón Cuchillerías Albacete

Online Monday to Friday from 10:00 a.m. to 1:30 p.m. | 5:00 p.m. to 20:30 p.m.